ASI

Account Code Entry

* Forced-Verified
* Forced-Not Verified
* Voluntary

Account Code Key One Touch
Administrator Program Key
All Call Voice Page
Attention Tone
Audio Message with Alarm (Timer) Reminder
Authorization Codes

* Forced / Voluntary

Auto Answer on CO
Auto Attendant
Automatic Call Distribution (ACD)
Automatic Hold
Background Music
Branch Group
Call Activity Display
Call Center

* Agent Busy/Manual Wrap Up Key
* Agent PIN (ID) Numbers
* Agent Login & Logout
* Automatic Logout
* Automatic Wrap-Up Timer
* Priority Call Queuing
* Embedded Reporting Package
- Agent Statistics
- Call Statistics
- Group Supervisors
- Printed Reports
* OfficeServ DataView
- UCD Statistics / UCD Monitoring
- Wall-Style Display Windows

Call Costing
Call Forwarding

* All Calls / Busy
* No Answer / Busy/No Answer
* Forward DND / Follow Me
* External / To Voice Mail
* Preset Destination
* Preset Forward Busy

Call Hold

* Exclusive / System / Remote

Call Park and Page
Call Pickup

* Directed / Groups / Established

Call Recording
Call Waiting / Camp-On
Caller Emergency Service ID (CESID)
Caller ID Features

* Name/Number Display
* Next Call
* Save Caller ID Number
* Store Caller ID Number
* Inquire Park / Hold
* Caller ID Review List
* Investigate
* Abandon Call List
* Caller ID on SMDR
* Number to Name Translation
* Caller ID to PSTN
* Caller ID to Analog Port

Caller Identification (CID)

* Automatic Number Identification (ANI)
* Caller ID
* Calling Line Identification

Centrex / PBX Use
Chain Dialing
Chain Forward
Class of Service
Common Bell Control
Computer Telephony Integration (CTI)

* OfficeServ Link
* OfficeServ DataView
* OfficeServ EasySet
* OfficeServ Call
* OfficeServ Operator
* OfficeServ Softphone

Conference

* Add On (5 party)
* Unsupervised
* Split

Conference Group
Customer Set Relocation
Data Security
Database Printout
Daylight Savings Time-Auto
Dialed Number Identification Service (DNIS)
Direct In Lines
Direct Inward Dialing (DID) T1

* DID Call Limits

Direct Inward System Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release (Programmable)
Door Phones

Executive Barge-In Override)

* With or Without Warning Tone
* Trunk Monitor or Service Observing

External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Group Busy Setting
Hot Desking (ITP Keysets)
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
IP Keysets
ISDN Service

* Primary Rate Interface

LAN Interface
Least Cost Routing
Live System Programming

* From Any Display Keyset
* With a Personal Computer

Meet Me Page and Answer
Memory Protection
Message Waiting Indications
Message Waiting Key
Microphone On / Off per Station
Mobile Extension (MOBEX)
Mobility Solution
Multiple Language Support
Music On Hold-Flexible
Music On Hold-Sources
Networking

* QSig over IP / QSig over PRI

OfficeServ Connect
OfficeServ Wireless
Operator Group
Overflow

* Operator / Station Group

Override Codes
Paging

* Internal Zones (5)
* External Zone (2)
* All External / Page All

Park Orbits
Power Over Ethernet (PoE)
Prime Line Selection
Priority Call Queuing
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Recall to Operator
Redial Review
Remote Programming-PC
Ring Modes

* Time Based Routing-Plans
* Automatic/Manual
* Holiday Schedule
* Temporary Override

Ring Over Page
Secretary Pooling
Simultaneous Ringing
Single Line Connections
SIP Services
Speed Dial Numbers

* Station List / System List

Speed Dial by Directory
Station Hunt Groups

* Distributed
* Sequential
* Unconditional

Station Message Detail Recording
Station Pair
System Alarms
System Maintenance Alarms
System Directory
Tenant Services
Toll Restriction

* By Day or Night
* By Line or Station
* Eight Dialing Class
* Special Code Table

Toll Restriction Override
Tone or Pulse Dialing
Transfer

* Screened / Unscreened
* Voice Mail Transfer Key
* With Camp-On

Trunk Groups
Twinning
Uniform Call Distribution (UCD)
Universal Answer
Virtual Extensions
Voice Mail (Embedded)
Voice over IP (VoIP)
Walking Class of Service
Wireless Handsets